- ## Play IT Safe Checklist

  10 things you should ask to make sure the IT support service you're getting meets the needs of your business.

- Are you satisfied with the time it takes for your current provider to respond to incidents and service requests?*
  Yes No
- Are you confident that you are receiving the highest quality IT service and advice?*
  Yes No
- Does your provider adopt a proactive as well as reactive approach to managing IT support services?*
  Yes No
- Are the staff working on your IT systems experienced and certified to support the hardware and software you use?*
  Yes No
- Can you access support after-hours when needed?*
  Yes No
- Can you access the right mix of onsite versus remote service delivery to match your needs and budget?*
  Yes No
- Is your IT service provider locally staffed?*
  Yes No
- Is your IT service provider accountable for their performance?*
  Yes No
- Can your IT service provider offer a comprehensive support offering?*
  Yes No
- Is anyone keeping up with renewals and warranties?*
  Yes No

- If you are interested in being contacted regarding your IT requirements please complete your details below.

- First Name
- Last Name
- Phone Number
- Email Address

- Disclaimer: By completing the details above and clicking submit you give your concent for a representative of onPlatinum ICT to contact you for more information.

- Should be Empty: